Alex Hern read all the end-user licence agreements (EULAs) of the online services he uses and concludes: “The problem is that reading the terms and conditions simply doesn’t help. Sure, you find out how pitifully small your rights are compared to those that even a medium-sized company will reserve when you use its product. But the issue isn’t just one of obscurity: it’s also a problem with the power relationship. With no negotiating power, it ends up being mostly depressing reading.”